Availability: Open
Our client, a Massachusetts based community bank, is seeking its first Cash Management Operations and Client Experience Manager. This role, reporting to the Director of Cash Management, is central hub of the Cash Management Department, seamlessly connecting Sales, Sales Support, Retail and Digital Operations. It is responsible for aligning people, processes, products, and projects to deliver “white glove,” client-centric onboarding and servicing experiences.
Familiarity with Cash Management products and services is necessary, as are strong communication and writing skills.